Shipping policy

Where we ship

We currently ship to the United Kingdom only.

Processing time

Orders are processed within 5–7 business days after payment is confirmed.

Delivery time

Estimated delivery time within the UK is 6–9 business days.

Shipping cost

We offer free shipping on all UK orders, with no minimum spend required.

Order tracking

Once your order has shipped, you will receive a confirmation email with tracking information (where available).

Delays

Occasionally, deliveries may be delayed due to customs processing, carrier delays, or high demand. We appreciate your patience and will keep you informed if a significant delay occurs.

Contact

Questions about your shipment? Contact us at info@ochely.com.